Frequently Asked Questions - Parking FAQ

Can I book at short notice?

Yes! You can book on the day of your departure. Because we can confirm your booking instantly on payment you have access to your booking reference immediately. We also send you an email which you can print and hand in on arrival with booking reference and directions to the car park. . If you do not have access to a printer, simply make a note of your booking reference and quote it on your arrival.

Why Pre Book Airport Hotels and Parking, Can't I just turn up?

Yes you can just turn up and park your car at the airport or book into a local airport hotel, but by pre booking you not only guarantee your reservation but also can save between 50 - 60% off the stadard turn up rates quoted by the car parks and hotels.

How do I find the directions to the airport car park or airport hotel ?

Full directions are given on each individual parking page within our site, just click here and, for the complete list of Southampton hotels, click here or you can find full directions on the booking confirmation that you automatically receive via email.

How do I obtain a Vat or Credit/Debit Card receipt?

Call the car park provider you made your booking with - details on our contact us page with your booking reference and they will send you one.

Why is a week calculated as 8 days and two weeks calculated as 15 days?

One day is calculated as a whole or part of day. A Monday to Monday trip is calculated as 8 whole days. Therefore a two week trip would be 15 days inclusive.

What is "Meet and Greet" Parking?

Meet and Greet or Personal parking as it is also known is where your car is parked for you at a secure car parkbut before that you are met at the airport terminal by a driver who will collect your car, and on your return will bring your car back to the terminal for your onward journey. For more details Click Here.

How Secure are the Car Parks?

Both on and off-airport car parks are normally accredited with AA secure car park awards issued by the Police. Most car parks have a combination of security patrols, high level fencing, barriers and CCTV.